Amazon has removed balcony BBQs from sale after a devastating fire in a block of flats in Deptford which left residents homeless.
The products are designed to be used on balconies, despite warnings from fire chiefs that they are highly irresponsible.
The fire on Deptford’s Childers Street in May, was caused by a BBQ being disposed of in a plastic bag on a balcony. 100 people were evacuated.
Now retailers Amazon and Menkind have removed the products from sale and offered customers a refund after being contacted by the London Fire Brigade.
The Brigade’s deputy commissioner, Richard Mills, urged anyone who has bought a balcony BBQ to raise their concerns with retailers, and not to ignore warnings about their use.
“Products designed specifically for people to barbecue on their balconies are incredibly irresponsible, and we are now asking customers to take action immediately and not to ignore the warning,” he said.
“The fact these companies took such swift action to take these products off the shelves shows what a very real risk they are.”
But other retailers ignored a letter sent to them by firefighters, said Mr Mills – and are still selling the products.
“However, we remain deeply concerned that other companies did not respond to my letter and that these products may still be available for sale and customers are unaware of the dangers of using them.”
London firefighters have attended more than 600 balcony fires in three years, he added.
A spokesperson for Amazon said it was committed to working closely with the authorities to remove products which risk a fire from sale.
“As soon as the London Fire Brigade raised concerns and new evidence about these particular products we took quick action, removed them from sale and contacted customers,” said the retail giant.
“We value the expertise of the London Fire Brigade and are committed to working closely with them and other relevant authorities on these matters.”