Integrated Care Southwark rated ‘outstanding’ by Care Quality Commission

Katherine Johnston (21 August, 2019) Health

'Staff demonstrated outstanding compassionate care and emotional support to patients and those close to them'

31609Cllr Jasmine Ali

It may be one of the most overstretched public services, but adult community services – the integrated health and social care service in Southwark – has been rated ‘outstanding’ by the Care Quality Commission.

Integrated Care Southwark, which incorporates rehabilitation services and intermediate care teams, was rated ‘outstanding’ during a recent inspection of Guy’s and St Thomas’ NHS Foundation Trust in its entirety.

The service from the council and NHS aims to avoid people going to hospital unnecessarily, and gives support for people leaving hospital so they can be as independent as possible during their recovery and while living with long-term conditions – avoiding ‘bed blocking’.

Inspectors highlighted how “staff demonstrated outstanding compassionate care and emotional support to patients and those close to them.”

The report also stated: “Staff had an inclusive approach to enhance patient experience placing great emphasis on their emotional wellbeing.”

Cllr Jasmine Ali, cabinet member for children, schools and adult care, said: “This report highlights what can be achieved by health and social care services working together to provide a holistic service for our residents.

“I am incredibly pleased that the hard-work and dedication of council and NHS staff has been recognised in this report.

“Southwark Council is committed to working alongside our partners to deliver services that are having a real impact on our residents’ lives.”

Leave a Comment

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

*

Related Articles