Peckham’s The Acorn & Gaumont House GP Surgery was rated “inadequate” by the care quality watchdog in a damning report published today.
The Care Quality Commission highlighted safety concerns including how high-risk medicines were managed, an “inconsistent approach to the management of safeguarding concerns”, and a “lack of effective governance” which put patients at risk of harm.
Inspections were held in July 2019 after concerns were first highlighted in April 2018.
Previously rated a “good” provider, inspectors found standards had deteriorated.
Interviews with patients, and comments from the national GP patient survey, showed some had found it difficult to get care and treatment at the practice.
The CQC did, however, note that the practice had taken steps to improve following this feedback.
The surgery has been placed in special measures and will be inspected again within six months to make sure improvements are made.
Head of inspection for primary medical services in London, Antony Hall, said: “We are placing this service in special measures.
“Services placed in special measures will be inspected again within six months.
“The service will be kept under review and if needed could be escalated to urgent enforcement action.
“Special measures will give people who use the service the reassurance that the care they get should improve.”
The Peckham High Street surgery provides care to around 9,800 people in Southwark.
If it doesn’t show enough improvement by the inspectors’ next visit, it could face government action.
How the surgery was rated by area
Safety – inadequate
Effective – requires improvement
Caring – requires improvement
Responsive – inadequate
Well-led – inadequate
Overall – inadequate
How the surgery was rated by service
People with long-term conditions – inadequate
Families, children and young people – inadequate
Older people – inadequate
Working age people – inadequate
People experiencing poor mental health – inadequate
People whose circumstances may make them vulnerable – inadequate